Job Description - Customer Service Technician Support
Responsibilities Efficiently and accurately triage and route all incoming calls. Process SDS phone, email, & fax requests in an accurate and timely manner. Effectively utilize all resources such as internal database(s) and the internet to ensure accurate and thorough resolution of client SDS requests. Accurately enter all client material requests originating from both internal and external sources. Add, revise, and update SDS within the company database. Qualifications A minimum of 1 year of related experience specific to hazardous waste management, spill management, disposition, and site remediation or equivalent preferred Technical knowledge and/or certification or field experience in DOT, IATA, IMDG, and TDG a plus Must have good written and oral communication skills Ability to work independently and as part of a team (onsite or remote) Multi-tasked to meet numerous response times and deadlines Excellent customer service skills. 1-2 years of customer service background or related experience preferred Strong Computer Skills. Experience With Word, Access, And Excel Must have High School diploma or GED equivalent Location: Parañaque
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