Devices & Services Manager, Global AR, Global AR Finance Operations

DESCRIPTION

The Devices & Services (DaS) GAR Manager is a thought leader who would drive AR performance with strong subject expertise, deep business knowledge of the product/channel and leveraging best practices and process improvements. This position would closely partner with Service center leaders, business partners, business, finance and advertising agency and sales leads in maximizing free cash flow, building longstanding relationships, scaling processes and drive positive customer experience through the right dashboards and reporting. The role would influence the DaS AR strategy and build proactive mechanism working with senior AR leads and all stakeholders.
Ability to navigate ambiguity and take decisions both at a tactical and strategic level – balancing between speed matters and diving deep for scalable solutions.
The ideal candidate should have the ability to influence and have high problem-solving capability. Data oriented, takes diverse perspectives and part of a high performing team. Key job responsibilities
• Drive and lead AR processes working with global SC, business partnership , sales and finance teams that includes billing, collections, cash application, managing complex reconciliations and driving relationships with Account Manager, Sales, business and Finance teams. • Driving relationships with global account and tech stakeholders within all sub-channels within devices and services that can be varied including new service offerings , in unblocking exit paths for timely payments and sustained relationships. • Identify process efficiencies and effectiveness, providing critical feedback regarding process and tool design and lead adoptions around new processes, workflows, tools and other new service offerings. • Drive engagement with business partners, tech and upstream teams in mapping out a seamless end to end process that has a positive FCF impact and reduces/eliminated invoice defects. • Define, maintain and monitor all key performance metrics to ensure decisions are data driven proactively. Build and enhance dashboards that measure outcomes and drive performance. • Ensure new businesses and acquired businesses are successfully onboarded to Amazon systems and processes, in order to ensure maximum collection and cash application efficiency. • Develop and manage milestones across projects to ensure timely and successful deliverables. • Dive deep and design/redesign processes for existing as well as new business lines and geographic expansion Key job responsibilities
Work in a matrixed environment together with all stakeholders and enabling timely decisions, keeping in mind both interim and long term (scalability) outcomes. We are open to hiring candidates to work out of one of the following locations: Manila, PHL

BASIC QUALIFICATIONS

10+ years of finance or a related analytical field experience
7+ years of Accounts Receivable or Account Payable experience (preferred)
7+ years of applying key financial performance indicators (KPIs)
7+ years of building financial and operational reports/data sets that inform business decision-making experience
5+ years of directly and/or indirectly managing and leading a team