Guest Services Ambassador

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Guest Services Ambassador (GSA)

Apply remote type On-site locations Taguig, Philippines time type Full time posted on Posted 4 Days Ago job requisition id REQ352499

Duties & responsibilities
What this job involves –

Site Operations

o Create a comfortable, welcoming and hospitable experience for employees and their guest.
o Boost agility in the workplace by managing up-to-date visitor information.
o Handle internal & external calls and correspondence.
o Anticipate client needs through observation to create memorable experiences.
o Manage stationery requisition and related inventory management.
o Assist with any other duties as assigned by the reporting Manager for any operational or business needs.

Customer Services

o Foster a sense of community and create happiness at work for our team, our client and their guest.
o Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

o Provide personable and efficient visitor registration services.
o Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
o Enhance safety and security of our client’s facility by management of visitor movement.
o Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

o Deliver concierge service with local expertise and insider knowledge.
o Manage transportations request from visitors and employees.
Conference Meeting Room Booking
o Assist & educate client to achieve optimization and efficiency for meeting room bookings.
o Enhance user comfort and services by efficient turnaround of meeting rooms.
o Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

o Organise receipt and deliveries of all mails and courier services.
o Manage mail distribution records and mail logs .

Candidate Specification

Experience
o 2-years’ experience in Hospitality and/or Tourism sector or related professional area
o Prior experience to manage meeting room services is an advantage
o Diploma from an accredited institute

Task Skills
o Proficiency with Microsoft Word, Excel and PowerPoint.
o Good command of verbal and written English
Personal Skills
o Ability to meet tight schedules and deliver high quality of work
o High level of communication and interpersonal skills

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Guest Services Ambassador (GSA)

remote type On-site locations Taguig, Philippines time type Full time posted on Posted 4 Days Ago