Payroll Manager, Finance Pay Services

DESCRIPTION

At Amazon we believe that every day is still day one. Amazon is looking for an energetic and enthusiastic candidate to join the fast paced world of Payroll operations. We are not an average retailer and this is definitely not your average payroll position reporting in through Amazon Finance Operations. We’ll give you the opportunity to really make a difference to our business Amazon seeks a Finance Payroll Manager with excellent communication skills and a strong proven background in delivering multiple countries’ payroll with at least 10 years payroll experience in a large customer-oriented corporate environment. This role will lead the Payroll Pay Services team located in APAC which handle payroll operations of multiple APAC countries. We’re looking for an exceptional manager with outstanding Japanese and English language skills, auditing skills, problem solving skills, payroll process combined with HR/payroll system knowledge, local regulations knowledge, customer service passion, and the team management skills. If you are motivated to dive into the detail and take ownership, we have the career you’re looking for. Key job responsibilities
• Leading a team consists of team manager(s) and associates, managing APAC payroll operations that supported by the MNL Pay Services hub
• Carrying out supervisory responsibilities in accordance with Amazon.com’s policies and procedures
• Setting the vision, direction, and culture of the team
• Ensuring employees growth & development, setting priority, driving motivation & engagement for employees
• Hiring, training, and employee development including the performance evaluation of team members
• Creating and monitoring operational performance metrics periodically
• Monitoring real time service levels and schedule adherence, and holding the team accountable responsible for meeting and exceeding performance targets for the team
• Managing workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team
• Analyzing employees' feedback and identifying process improvement, working/collaborating with other teams in implementing identified process improvement
• Assisting the team in daily operations such as validation and case handling, investigating and answering escalations in resolving complex outstanding issues with internal and external business partners
• Creating root cause analysis and SOPs
• Auditing compliance and Business controls
• Managing regional projects and system enhancement We are open to hiring candidates to work out of one of the following locations: Manila, PHL

BASIC QUALIFICATIONS

• N1 or equivalent Japanese proficiency level, excellent verbal and written communication skills in both Japanese and English
• At least 10 years payroll experience
• At least 5 years’ experience of leading and managing Payroll team that supports multi countries’ operations, at least 2 years’ experience of handling Japan payroll operations
• Deep knowledge of Excel and experience in working with databases
• Experience within a control or audit environment, experience working with SOX compliance
• Vast knowledge in APAC Payroll, labor law and local legislations
• Ability to create structure and provide leadership support in ambiguous situations
• Ability to thrive in a fast paced, ever changing environment
• Bachelor’s degree or equivalent experience