Property Management Customer Service Representative

Job Description

Join the Elite Team of Property Management Professionals!

Looking to elevate your career on a global scale without leaving the comfort of your homeland We have the perfect opportunity for you. Join our client's international team as a Property Management Customer Service Representative and embark on a journey where you can make your mark worldwide. As the first point of contact for tenants, you'll play a vital role in ensuring their satisfaction and maintaining the success of our client's property management operations. This position offers the best of both worlds: a chance to explore global career avenues while staying rooted in your local community. Seize this global opportunity and join us in shaping the future of property management!

Employment Type: Full-time
Shift: Night Shift (Shifting)
Work Setup: Permanent WFH
Salary: PHP 40,000 to 70,000
Perks: Day 1 HMO, Above-market salary, Global exposure

Key Responsibilities That Define Your Impact:

• Handle tenant communications via phone, email, and virtual meetings (as needed).
  
• Respond promptly to tenant inquiries, complaints, and requests.
  
• Coordinate with the maintenance team to efficiently resolve property issues.
  
• Assist in lease administration, including lease renewals and terminations.
  
• Manage administrative tasks such as data entry, record-keeping, and report preparation.
  
• Follow up on late payments.
  
• Stay updated on property management laws and regulations.
  

Benefits

Discover the Perks:

• Day 1 HMO coverage
  
• Competitive salary package
  
• Permanent WFH set-up
  
• Prime office location
  
• Standard government and Emapta benefits
  
• 20 annual leaves to be used on your discretion
  
• Direct exposure to international clients
  
• Realistic career growth opportunities
  
• Upskilling through Emapta Academy
  
• Diverse and supportive work environment
  

Meet Our Visionaries: Pioneers in Property Investment Solutions!

Pan American Properties, a leader in crafting innovative property management and investment solutions, is seeking dynamic individuals to join their team. Our client specializes in delivering end-to-end solutions for multi-family, commercial, and mixed-use real estate owners and investors. From sophisticated pre-acquisition due diligence to full-service renovation and maintenance teams, we ensure value at every phase of ownership. With a relentless focus on tenant satisfaction, our client positions their partners for sustained success. Today, Pan American stands at the forefront of investment and management in multifamily residential, commercial, and mixed-use properties. As a mid-size firm comprising 150 dedicated employees, including corporate staff, resident-managers, and maintenance technicians, we offer comprehensive opportunities for growth and development. Join us in shaping the future of real estate management and investment.

Who are we

Discover a world of possibilities at Emapta , where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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