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⭐ Work from home
⭐ Full-time (40 hours per week)
⭐ Salary and Shift will be discussed during our quick call
:
✔️ Monitor tenants with outstanding balances and follow up via phone call, text or email
✔️ Respond to tenant inquiries regarding any concerns with rent payments, Tenant Portal etc.
✔️ Collaborate with Leasing team for facilitating move-ins for new tenants via Appfolio.
✔️ Rent collection and monitoring
✔️ Reporting delinquencies to Rental Property Owners
✔️ Send Rent reminders to tenants
✔️ Send Rent Due Notices to Tenants and conducting follow-ups
✔️ Facilitating Move-ins for New Tenants via AppFolio
✔️ Assist in Monitoring and coordinating rent increases for all Rent control and Rent stabilized units
✔️ Assist in preparing 3-Day Notices to Pay Rent or Quit for delinquent tenants
✔️ Assist in preparing Rent Increase calculation sheets and Notices
Qualifications:
✔️ Prior Work Experience in a Property Management company (California based company, if possible)
✔️ Prior knowledge and experience in Accounts Receivable (A/R) processes
✔️ Proficient in using AppFolio (property management software) and tools
✔️ Strong English communication and writing skills
✔️ Tech-savvy, fast-learner
✔️ Organized and has strong attention to detail
✔️ Customer-service oriented
you should be familiar with:
✔️ AppFolio Property Management Software
✔️ Google (Gmail, Sheets, Docs, Drive etc)
✔️ C.A.R form
✔️ DocuSign
✔️ Microsoft Office suite (Excel, Word, PPT)
Please let us know if this opportunity aligns with your expertise.
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