Account Support Associate

Job Description:

Plentina is seeking a motivated and detail-oriented Account Support Associate to join our dynamic team in Parañaque, NCR, PH. As an Associate Level position, the Account Support Associate will play a crucial role in providing assistance to our account management team in maintaining and growing client relationships. The ideal candidate will have at least 3 years of experience in a similar role and possess a strong sense of independence and resourcefulness.

Responsibilities: - Assist account managers in day-to-day client communication and relationship management. - Prepare and process client documents, contracts, and other paperwork. - Coordinate with internal teams to ensure timely and accurate delivery of services to clients. - Research industry trends and provide insights to account managers for strategic planning. - Handle inquiries and resolve issues from clients in a timely and professional manner. - Maintain accurate records of client interactions and transactions in the company database. - Collaborate with team members on special projects and initiatives as needed. - Act as a liaison between clients and internal stakeholders to ensure client satisfaction.

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field. - Proven experience in account management or customer service (minimum 3 years). - Strong communication and interpersonal skills. - Ability to work independently and take initiative to solve problems. - Excellent teamwork and collaboration skills. - Strategic planning and analytical skills. - Proficiency in Microsoft Office Suite and CRM software. - Experience in the financial services industry is a plus.

Benefits: - Training & professional development opportunities to enhance your skills. - Company transportation for commuting to and from work. - Travel opportunities for business meetings and events.

Working Environment: At Plentina, we value work-life balance and prioritize employee well-being. Our supportive and inclusive work environment encourages professional growth and personal development.

Deadline to apply: May 8, 2024

Equal Opportunity Statement: Plentina is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.