Account Support Officer

Job Description:

Stylist in Pocket Technologies is seeking a passionate and resourceful Account Support Officer to join our dynamic team in Caloocan, NCR. As an entry-level position, the Account Support Officer will be responsible for providing exceptional customer service to our clients and supporting the Account Management team in various administrative tasks.

Responsibilities: - Serve as the main point of contact for clients, addressing inquiries and resolving any issues in a timely and professional manner - Assist with account onboarding and offboarding processes, ensuring all necessary documentation is completed accurately - Monitor and analyze client data to identify trends and provide insights to the Account Management team - Collaborate with internal teams to ensure timely delivery of products and services to clients - Maintain accurate records of client interactions and communication in the CRM system - Support the Account Management team in preparing reports and presentations for client meetings

Requirements: - Bachelor's degree in Business Administration or related field - 1 year of experience in a customer service or administrative role - Strong analytical skills and attention to detail - Excellent time management and organizational skills - Proficiency in Microsoft Office suite and CRM systems - Ability to work independently and collaboratively in a fast-paced environment - Excellent communication and interpersonal skills

Benefits: - Paid sick leave - Company transportation - Profit sharing

Working Environment: As an Account Support Officer at Stylist in Pocket Technologies, you will work in a collaborative and data-driven environment where decisions are informed by insights from client data. You will have the opportunity to drive strategic initiatives that impact our clients' success.

Deadline to apply: April 19, 2024

Equal Opportunity Statement: Stylist in Pocket Technologies is an equal opportunity employer and welcomes individuals from all backgrounds to apply for the Account Support Officer position. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.