Account Support Specialist

MetroMart is seeking a talented individual to join our team as an Account Support Specialist in Davao City, Philippines. As an Associate Level role, we require a minimum of 3 years of experience in a related field. The ideal candidate will be confident and resourceful with strong persuasion and cooperation skills.

Responsibilities: - Provide outstanding customer support to key accounts, addressing any inquiries or issues in a timely and professional manner - Assist in the onboarding process for new accounts, ensuring a smooth transition and successful partnership - Collaborate with internal teams to ensure the successful implementation of account strategies and initiatives - Monitor account performance and provide regular reports to management, highlighting areas for improvement and growth opportunities - Work closely with sales and marketing teams to develop and execute account-specific strategies to drive revenue growth

Requirements: - Bachelor's degree in Marketing, Business Administration, or related field - 3+ years of experience in account management or customer support - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and manage multiple priorities effectively - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Employee discounts on MetroMart products and services - Travel and spending expenses for business-related activities - Paid overtime for additional hours worked beyond regular schedule

Our working environment at MetroMart is designed to spark creativity and motivation, inspiring greatness in our team members. If you are passionate about customer service, possess the required skills and experience, and thrive in a collaborative and dynamic work environment, we encourage you to apply before the deadline on July 1, 2024.

Equal opportunity statement: MetroMart is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.