Remote Call Center Representative

United Laboratories is seeking a Remote Call Center Representative to join our team in Caloocan, NCR, PH. As an entry-level position, no prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: 1. Handle incoming and outgoing customer calls with professionalism and efficiency. 2. Provide accurate information and assistance to customers regarding products, services, and inquiries. 3. Resolve customer issues and complaints in a timely and effective manner. 4. Document all interactions and maintain customer records in the database. 5. Collaborate with team members and supervisors to ensure seamless communication and support for customers. 6. Meet and exceed performance targets and metrics set by the company.

Requirements: 1. Hardworking and confident individual with a positive attitude. 2. Strong decision-making skills and the ability to prioritize tasks effectively. 3. Basic project management skills to handle multiple tasks simultaneously. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and in a team environment. 6. Proficiency in using computer systems and software. 7. High school diploma or equivalent.

Benefits: 1. Paid overtime for extra hours worked. 2. Remote work flexibility to allow for a better work-life balance. 3. Parental leave for new parents to spend time with their families. 4. Opportunities for career growth and development within the company.

Working Environment: At United Laboratories, we strive to cultivate leaders who foster inclusivity and mentorship within the organization. We encourage a collaborative and supportive work environment where every team member has the opportunity to succeed and grow.

Deadline to Apply: Please submit your application by May 8, 2024.

Equal Opportunity Statement: United Laboratories is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.