Remote Chat Support Associate

Job Description:

Taxumo is seeking a Remote Chat Support Associate to join our team in providing exceptional customer service and support to our clients. The ideal candidate will be energetic, independent, and possess strong communication skills. This is an entry-level position, perfect for someone looking to start their career in customer support.

Responsibilities: - Provide chat support to customers regarding inquiries, issues, and technical assistance - Resolve customer complaints in a professional and timely manner - Collaborate with other team members to ensure a seamless customer experience - Use creative problem-solving skills to address customer needs - Manage customer relationships effectively through chat support

Requirements: - Strong communication skills, both written and verbal - Ability to work independently and prioritize tasks effectively - Creativity in problem-solving and addressing customer needs - Previous experience in people management is a plus - Ability to work remotely and stay motivated without direct supervision

Benefits: - Company-provided equipment for remote work - Vision insurance coverage - Relocation allowance for eligible candidates

Working Environment: Taxumo is committed to promoting equality and fairness for all employees. We strive to create a supportive and inclusive work environment where everyone is valued and respected.

Deadline to Apply: May 8, 2024

Equal Opportunity Statement: Taxumo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.