Client Relations Assistant

The Client Relations Assistant at Cloudstaff is responsible for building and maintaining positive relationships with clients, providing exceptional customer service, and assisting with client communications. This role is crucial in ensuring client satisfaction and retention.

Responsibilities: - Serve as the main point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner - Manage and update client information in the CRM system accurately - Assist in the preparation of client reports and presentations - Coordinate meetings with clients and internal teams - Collaborate with sales and marketing teams to develop strategies to enhance client relationships - Monitor client satisfaction and feedback, taking proactive steps to address any concerns - Assist in developing and implementing client retention programs - Stay updated on industry trends and best practices in client relations

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 3 years of experience in client relations or customer service - Strong communication and interpersonal skills - Excellent time management and organizational abilities - Ability to adapt to changing priorities and work effectively in a fast-paced environment - Proficiency in CRM software and Microsoft Office Suite - Adaptable and driven personality traits

Benefits: - Travel opportunities to meet with clients and attend industry events - Remote work flexibility - Company transportation for business meetings and events

Working Environment: At Cloudstaff, we prioritize understanding and empathy in all interactions. We believe in fostering a collaborative and supportive work environment where employees feel valued and respected.

Equal Opportunity Statement: Cloudstaff is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-08

Join our team at Cloudstaff and be part of a dynamic and inclusive work environment where your skills and talents are valued and recognized.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.