Client Relations Manager

Job Description:

We are looking for a Client Relations Manager to join our team at Philippine Airlines in Cebu, Central Visayas, PH. As a mid-to-senior level professional with at least 8 years of experience in client relations or a related field, you will be responsible for managing and maintaining relationships with our valued clients.

Responsibilities: - Develop and maintain strong relationships with clients to ensure satisfaction and retention - Handle and resolve any client issues or complaints in a timely and effective manner - Collaborate with internal departments to ensure client needs are met and exceeded - Identify opportunities to upsell products or services to existing clients - Monitor client feedback and satisfaction levels and implement improvements as needed - Prepare regular reports and updates on client relations activities and performance

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Confidence and a strong work ethic are essential - Excellent persuasion and critical thinking skills - Proven track record of successful client relations and account management - Strong communication and interpersonal skills - Ability to work independently and as part of a team

Benefits: - Employee discounts on airline tickets - Paid sick leave and Paid Time Off (PTO) - Opportunities for professional development and growth within the company

Working Environment: At Philippine Airlines, we encourage a spirit of exploration and taking calculated risks for growth. We value creativity, innovation, and teamwork to achieve success in a dynamic and competitive industry.

Deadline to Apply: Please submit your application by May 31, 2024.

Equal Opportunity Statement: Philippine Airlines is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.