Client Service Representative

Job Description:

Great Deals E-commerce Corporation is seeking a Client Service Representative to join our dynamic team in Pasig, NCR, PH. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Manage incoming client inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information regarding products, services, and policies to clients - Resolve client issues and complaints with a focus on client satisfaction - Process orders, returns, and exchanges efficiently - Collaborate with various departments to ensure exceptional service delivery - Identify opportunities to upsell products and services to clients - Maintain thorough and accurate client records in the CRM system - Assist in marketing campaigns and promotions to drive sales and brand awareness

Requirements: - Resilient individual who can handle challenging client interactions with grace - Independent worker who can take initiative and problem-solve effectively - Strong people management skills with the ability to build rapport and trust with clients - Creative thinker who can find innovative solutions to client needs - Excellent verbal and written communication skills - Basic computer skills and proficiency in Microsoft Office suite - High school diploma or equivalent - Willingness to work on a flexible schedule, including evenings and weekends

Benefits: - Dental insurance - Profit sharing - Visa sponsorship for qualified candidates

Working Environment: At Great Deals E-commerce Corporation, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and passionate about delivering the best possible experience for our clients. Join us in a fast-paced and exciting work environment where every day brings new challenges and opportunities for growth.

Equal Opportunity Statement: Great Deals E-commerce Corporation is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: June 27, 2024

Apply now to become a part of our dedicated team of Client Service Representatives and make a positive impact on our clients' shopping experience!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.