Client Service Representative - Work from home

AllCare is seeking a motivated and independent Client Service Representative to join our team in Pasig, NCR, PH. This is a full-time position with entry-level seniority and requires at least 1 year of experience in a customer service role.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and chat. 2. Assist clients with inquiries, concerns, and escalations in a timely and professional manner. 3. Process orders, returns, and refunds accurately and efficiently. 4. Collaborate with internal teams to resolve client issues and improve overall customer experience. 5. Maintain accurate records of client interactions and transactions.

Requirements: 1. Excellent communication skills, both verbal and written. 2. Strong time management and organizational skills. 3. Ability to work independently and as part of a team. 4. Proficiency in Microsoft Office and CRM software. 5. High school diploma or equivalent.

Personality traits: motivated, independent Soft skills: time management, cooperation

Benefits: 1. Dental insurance 2. Relocation allowance 3. Paid Time Off (PTO)

Working environment: As a Client Service Representative at AllCare, you will be part of a team that leads the industry through cutting-edge ideas and solutions. We offer a supportive and collaborative work environment where you can grow and succeed in your career.

Deadline to apply: 2024-05-13

Equal opportunity statement: AllCare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.