Client Support Assistant - Work from home

AIDE Home Health Care is seeking a motivated and hardworking individual to join our team as a Client Support Assistant. This position is full-time and allows for remote work from home. As an entry-level position, we require at least 1 year of experience in a similar role.

Responsibilities: 1. Provide exceptional support to clients via phone, email, and chat 2. Assist clients with scheduling appointments and coordinating care services 3. Conduct client assessments and update client information in the database 4. Work closely with the care team to ensure all client needs are met 5. Analyze client feedback and provide recommendations for improvement 6. Assist with any other administrative tasks as needed

Requirements: 1. Excellent communication skills 2. Strong attention to detail 3. Ability to work independently and in a team 4. Proficiency in Microsoft Office suite 5. Critical thinking skills 6. Ability to remain calm under pressure

Personality traits: 1. Motivated 2. Hardworking

Soft skills: 1. Analysis 2. Critical thinking

Benefits: 1. Employee discounts 2. Training & professional development opportunities 3. Travel opportunities

Working environment: At AIDE Home Health Care, we foster transparency and open dialogue for effective communication at all levels. We value collaboration and encourage creativity in problem-solving.

Deadline to apply: July 1, 2024

Equal opportunity statement: AIDE Home Health Care is an equal opportunity employer and we welcome applicants from all backgrounds. We do not discriminate based on race, color, religion, national origin, sex, age, marital status, disability, or any other protected class.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.