Remote Client Support Representative

Job Description:

Pushkart.ph is seeking a Remote Client Support Representative to join our dynamic team in Cebu, Central Visayas, PH. As an Associate-level position, the ideal candidate will have at least 2 years of experience in client support and be confident and independent in their work approach.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Address client inquiries and resolve issues in a timely and professional manner - Build and maintain strong client relationships - Collaborate with internal teams to ensure client satisfaction - Conduct client presentations and negotiations as needed - Identify opportunities for upselling and cross-selling products or services - Track and report on client interactions and feedback - Stay up-to-date on company products and services

Requirements: - 2+ years of experience in client support or a related field - Confident and independent work ethic - Strong negotiation and presentation skills - Excellent communication skills - Ability to work remotely and independently - Proficiency in Microsoft Office and CRM software - Bachelor's degree in a relevant field preferred

Benefits: - Relocation allowance for eligible candidates - Gym membership - Free accommodation for remote work

Working Environment: At Pushkart.ph, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where all employees feel valued and respected. We believe in equal opportunity and welcome candidates of all backgrounds and experiences to apply.

Deadline to Apply: 2024-05-31

Equal Opportunity Statement: Pushkart.ph is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.