Customer Service Assistant - Work from home

Job Description:

Storm Technologies is currently seeking a Customer Service Assistant to join our team. This is a fulltime position that allows you to work from the comfort of your own home in Davao City, Davao, PH. As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients in a timely and professional manner.

Responsibilities: 1. Answering customer inquiries via phone, email, and chat in a prompt and professional manner 2. Resolving customer complaints and issues efficiently and effectively 3. Providing product information and assistance to customers 4. Processing orders, refunds, and exchanges 5. Maintaining accurate customer records and information in the company database 6. Collaborating with other team members to ensure customer satisfaction 7. Continuously striving to improve customer service processes and procedures

Requirements: 1. Minimum of 2 years of experience in customer service or a related field 2. Excellent communication skills, both written and verbal 3. Strong problem-solving skills with a focus on finding solutions 4. Ability to manage multiple tasks and prioritize effectively 5. Adaptable and able to thrive in a fast-paced work environment 6. Energetic and enthusiastic about providing top-notch customer service 7. People management skills to effectively interact with customers and colleagues

Benefits: 1. Retirement plan 2. Travel & spending expenses 3. Training & professional development opportunities 4. Recognition and rewards based on performance and merit

Equal Opportunity Statement: Storm Technologies is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion. We believe that diversity is a strength and actively promote a culture of equality and respect within our organization.

Deadline to apply: 2024-04-06

If you meet the requirements and are excited about the opportunity to work remotely as a Customer Service Assistant with Storm Technologies, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.