Customer Support Representative and Prospector

Elevate Your Career with Global Hospitality Innovators!

Unleash your potential in the vibrant world of hospitality with this exciting opportunity. Imagine experiencing the thrill of a global career without ever leaving your home country. As a Customer Support Representative & Prospector in the dynamic hospitality industry, youll be at the forefront of innovation and growth. Embrace the chance to elevate your skills and knowledge, while enjoying the perks of international exposure right from your doorstep. Join a team where every day brings new challenges and opportunities for advancement, propelling your career to unprecedented heights. Seize this chance to shape the future of hospitality while immersing yourself in a diverse and supportive work environment.

Elevate Your Career Path: Inside Look at Your Dream Role

Employment type: Full-time
Shift: Mon - Fri, 10:00 PM to 07:00 AM
Work setup: Permanent Work from Home

Elevate Your Profile: Must-Haves for Success

• Proven experience in customer support or related roles.
  
• Strong organizational and multitasking abilities.
  
• Excellent written and verbal communication skills.
  
• Familiarity with CRM software, preferably HubSpot.
  
• Ability to adapt to new technologies and software platforms.
  

Spark Your Influence: Exciting Tasks Ahead

• Phone/Customer Support:
  

• Provide excellent customer support via phone and live chat.
  
• Address inquiries promptly, ensuring customer satisfaction during non-traditional hours.
  

• Administrative Work:
  

• Perform various tasks to support sales efficiency.
  
• Maintain organized records and documentation.
  

• Experience with CRM Software (Preferred):
  

• Utilize CRM software for sales and customer relationship management.
  
• Leverage CRM tools to enhance sales processes.
  

• Prospecting/List Building:
  

• Engage in activities to build and maintain a robust client database.
  
• Contribute to sales pipeline growth by identifying potential customers.
  

• Event Closing:
  

• Assist in event closing administrative functions.
  

• Invoice Creation:
  

• Generate accurate invoices in a timely manner.
  
• Collaborate with the finance department for billing accuracy.
  

Immerse in Luxuries: Rewards That Define Hospitality Excellence

• Day 1 HMO coverage
  
• Work from home arrangement
  
• Prime office locations (with free unlimited gym access in Ortigas and Makati)
  
• Great work culture
  
• Direct exposure to international clients and cutting-edge technologies
  
• Standard government and Emapta benefits
  
• Career growth opportunities
  
• Diverse and supportive work environment
  
• Fun employee engagement activities
  

Dive into Innovation: Meet Our Fun Visionaries

At the forefront of innovation lies our client, a visionary in experiential leisure concepts. With a decade-long legacy of redefining fun, theyve pioneered immersive technologies that enhance social interactions and create unforgettable moments. From their flagship brand, Bounce, to a range of industry-leading ventures, our client operates across multiple cities, offering immersive, tech-enhanced experiences. Their commitment to creating joyful environments extends beyond entertainment, as they actively address environmental concerns through initiatives like "Play with Purpose." Join our client in shaping the future of leisure, where innovation meets sustainability, and every experience is an adventure in itself.

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta , where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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