Customer Support Representative - Work from home

Job Description:

Booky is seeking a highly motivated and energetic Customer Support Representative to join our team. As a Customer Support Representative, you will work remotely from home and be responsible for providing excellent customer service to our valued customers. The ideal candidate is someone who is driven, proactive, and has exceptional communication skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with account maintenance, order processing, and issue resolution - Provide product information and recommendations to customers - Handle customer complaints and ensure customer satisfaction - Collaborate with other departments to resolve customer issues - Maintain accurate records of customer interactions and transactions

Requirements: - 1 year of customer service experience - Energetic and driven personality - Excellent communication skills - Strong planning and organizational skills - Ability to work independently and as part of a team

Benefits: - Employee discounts on Booky products - Gym membership reimbursement - Free accommodation during company events

Working Environment: At Booky, we strive to create a working environment that fosters transparency and open dialogue for effective communication at all levels. We believe in a collaborative and inclusive culture where every voice is heard and valued.

Equal Opportunity Statement: Booky is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.