French Customer Service Team Manager

French Customer Service Team Manager (With Free Working Visa Processing)

PHP 90,000 gross

BPO Company

French

Posting Period: 2024/03/08

Job ID: 3814

BENEFITS :

❍ Free working visa processing
❍ HMO plus 3 free dependents
❍ Life and Accident Insurance
❍ Monthly or Annual Performance Bonus
❍ Paid Leaves Credit
❍ Temporary work from home setup (equipment provided by the company)

JOB DETAILS :

Company Profile: This company is an IT/BPO company and has offices in 18 countries and assists 2,000 clients worldwide. Position: French Customer Service Team Manager
Industry: BPO Company
Location: BGC, Taguig City
Salary: PHP 90,000 gross
Schedule: Midshift or Graveyard
Work set-up: Hybrid (Once or twice a week onsite - depends on the business needs) Requirements:
❍ Native French Speakers
❍ At Least conversational in English
❍ Has 2 years above Team Leader work experience in BPO industry
❍ High School Diploma or Equivalent are welcome to apply
❍ Should have active Passport valid at least 1 year
❍ With an active Visa valid for 1 month upon start date.
❍ Amenable to work in BGC, Taguig. Responsibilities:
❍ Assist with the responsibility for the customer services development, performance and maintenance within the organization
❍ Participate in all the day to day customer services activities
❍ Assist with preparation and agreement of individual action plans and targets for all team members
❍ Delegate authority and responsibility to team with supervision, accountability and review Recruitment Process:
❍ Paper Screening
❍ Initial Interview
❍ Validation of documents (VISA and Passport) for Expat Specialist approval
❍ Written Assessment – with timer 60 minutes
❍ Team Lead Interview - 30 minutes
❍ Final Interview - 1 hour HOW TO APPLY: Register now on our website to be updated with our Bilingual Job Openings:
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