Live Chat Representative - Work from home

Job Description:

FlySpaces is seeking a motivated and dedicated Live Chat Representative to join our team on a full-time basis, working remotely from home. As an Associate Level representative, you will be responsible for providing exceptional customer service and support through our live chat platform.

Responsibilities: 1. Engage with customers in real-time via live chat to assist with inquiries, provide product information, and resolve issues promptly and professionally. 2. Maintain a positive and helpful attitude towards customers at all times. 3. Collaborate with other team members to ensure seamless communication and resolution of customer concerns. 4. Document and track customer interactions and resolutions in our CRM system. 5. Work closely with the sales and marketing teams to support lead generation and customer retention efforts. 6. Stay informed about company products, services, and promotions to provide accurate and up-to-date information to customers.

Requirements: 1. Minimum of 3 years of experience in customer service or a related field. 2. Excellent written and verbal communication skills. 3. Strong problem-solving abilities and attention to detail. 4. Ability to multitask and effectively manage time in a fast-paced environment. 5. Team-player mentality with a focus on collaboration and project management. 6. Must be self-motivated, dedicated, and able to work independently. 7. Previous experience with live chat platforms and CRM systems is a plus.

Benefits: 1. Vision insurance coverage. 2. Remote work flexibility. 3. Relocation allowance for eligible candidates. 4. Supportive working environment that prioritizes employee personal and professional development.

Equal Opportunity Statement: FlySpaces is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these factors.

Deadline to Apply: May 22, 2024

If you meet the requirements and are excited about the opportunity to work as a Live Chat Representative for FlySpaces, we encourage you to apply before the deadline. Join our team and be a part of our mission to provide excellent customer service and support to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.