Online Account Support Officer

Job Description:

BeautyMNL is seeking a dynamic and proactive individual to join our team as an Online Account Support Officer in our Taguig office. As an Entry Level position, candidates with 0 years of experience are encouraged to apply. We are looking for individuals who are adaptable and resourceful, with strong communication and research skills.

Responsibilities: - Provide online support to BeautyMNL customers through various communication channels such as email, chat, and social media - Assist customers with inquiries, concerns, and orders - Troubleshoot and resolve customer issues in a timely and professional manner - Collaborate with other teams to ensure seamless customer experience - Conduct research to provide accurate and up-to-date information to customers - Update customer account information accurately and efficiently - Identify and escalate any technical or customer service issues to the appropriate team

Requirements: - Bachelor's degree in any related field - Strong communication skills, both written and verbal - Exceptional research skills - Adaptable and able to work in a fast-paced environment - Highly organized and detail-oriented - Ability to work independently and as part of a team - Proficient in Microsoft Office applications

Benefits: - Life insurance - Travel opportunities - Company transportation

Working Environment: At BeautyMNL, we thrive in a culture that embraces change and responds resiliently. We encourage our employees to grow and develop both personally and professionally. Our team values collaboration, creativity, and innovation.

Deadline to Apply: April 11, 2024

Equal Opportunity Statement: BeautyMNL is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.