Remote / Work from Home
Number of Applicants
:000+
SuccessKPI is a global company with a vision to inspire and enable next generation experiences for the world. With a deep focus on achieving success through a shared understanding that we are stronger together, we weave our values into everything we do. Our employees are innovators and builders that help shape the future of our organization.
We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong life-work balance. We offer a flexible work environment as a fully remote team, so that you can thrive in today’s ever-changing world. If this sounds like a team you’d be proud to work with, apply today and join us.
“The people of SuccessKPI make it an inviting and exciting workplace. Every person embodies the meaning of collaboration and community. The CEO actively participates in our conversations while empowering us to own our work.”
Lyndon Thweatt, Customer Support
“There’s open atmosphere and readiness to collaborate makes SuccessKPI a great place to work as a team. You’ll notice that on day one.”
“I feel a sense of belonging and freedom working here because of the people at SuccessKPI.”
We are committed to a diverse and inclusive workplace, where employees, customers, and partners feel comfortable bringing their whole authentic selves to work. We embrace differences and unique ideas and look forward to learning from one another each and every day.
0 %
of Global Employees are Women
0 %
of U.S. Employees are from Underrepresented Groups
0 %
of U.S. Leaders are from Underrepresented Groups
Our Values
We solve problems for our customers
We care for our partners & teammates
We work hard but don’t take ourselves too seriously
We make simple things easy and complex things possible
We are creative & innovative
We value inclusivity & diversity
Perks and benefits
Our virtual headquarters keep us connected from anywhere you are. Work remotely while connecting with your team through digital and regional events.
Unlimited PTO & flexible work schedules to help balance life
Family First – Competitive benefits including paid parental leave for birth, adoption, and fostering; top-notch health plans with the ability to flex your schedule to care for your family.
Paid Volunteer Floating Holidays to participate in company sanctioned or independently chosen community events. We make it easy to keep your voice active in your community by offering employees the time they need to volunteer or participate in local elections.
We offer competitive medical, dental, vision, and employee assistance plans along with company-wide fitness challenges.
Fair and thoughtful compensation, equity grants, and employer-matched 401(k) are paired with opportunities for career growth and development.
We offer a top-tier internship program with the ability to transition into associate-level positions post-graduation.
Open Positions
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
If you think you’d be a great fit for SuccessKPI and do not see a job posting open that suits your skills, please feel free to submit a resume here.
SuccessKPI is a global company with a vision to inspire and enable next generation experiences for the world. With a deep focus on achieving success through a shared understanding that we are stronger together, we weave our values into everything we do. Our employees are innovators and builders that help shape the future of our organization.
We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong life-work balance. We offer a flexible work environment as a fully remote team, so that you can thrive in today’s ever-changing world. If this sounds like a team you’d be proud to work with, apply today and join us.
We are committed to a diverse and inclusive workplace, where employees, customers, and partners feel comfortable bringing their whole authentic selves to work. We embrace differences and unique ideas and look forward to learning from one another each and every day.
Learn more about our values & competitive benefits by visiting our website:
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
PS Project Manager
The PS Project Manager drives and leads service delivery programs at SuccessKPI. In this role, you will focus on executing day-to-day project management, including planning, tracking, risk mitigation, and communication. The person in this role ensures delivery of value to our customers by coordinating our cross-functional service delivery efforts. The PS Project Manager has a handle on current project status at both the strategic and detail levels and communicates clearly and consistently with stakeholders, delivering incremental value.
Job Location: Remote Work, Thailand, Philippines, or India – MUST BE FLUENT IN THAI & ENGLISH . Applications will only be considered that meet this requirement.
Why work for SuccessKPI:
What You’ll Do:
What You’ll Bring:
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
As a Cloud Full-Stack Engineer, you will provide support to the Engineering team by designing, testing and implementing various microservices and data pipelines. Your experience with full stack (back-end/front-end) development of data driven applications will provide our customers with impactful solutions. If you have experience building scalable, high-performance, customer-centric products, microservices, and data pipelines this is the job for you.
Job Location: Remote Work, India (Only applicants based in India should apply)
Why work for SuccessKPI:
· Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work
· Opportunity to work for a fast-growth global company in the rapidly growing analytics space
· Opportunity for career development and growth opportunities as we grow and scale
· Opportunity to build industry relationships and work alongside seasoned industry experts
· Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day – YOU HAVE A VOICE AT SUCCESSKPI!
What You’ll Do:
· Collaborate with your peers to deliver high-quality and customer impacting solutions
· Lead the creation of features and system enhancements from technical design through production deployment and support to ensure a fast and reliable experience for our customers
· Participate in the full application life cycle from technical design to development, testing, and deployment using contemporary cloud-based development tools
· Interact directly with customers, project team, and other stakeholders to ensure customer success
· Work with product owners to understand desired initiatives and implement application capabilities
· Design, develop and integrate SaaS Serverless applications using modern web technologies
· Influence cross-functional teams of business stakeholders and team members to derive maximum value from data pipeline solutions.
· Develop proofs of concept (POC) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies
· Validate application code against unit tests, security tests, and profiling tools
· Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments
· Produce project documentation, including functional and technical designs, and end-user guides
What You’ll Bring – Required qualifications to be successful in this role:
· 5+ years of professional experience with AWS Cloud based technology & AWS Certifications
· A strong background in AWS Services and ability to demonstrate technical excellence when building scalable architectures.
· Strong scripting, object-oriented design, or coding skills
· 8+ years of Hands-on professional experience with dynamic languages like Python, NodeJS etc
· Demonstrated proficiency with SQL, data modeling and patterns.
· Strength in big data processing and with data pipeline tools
· Be a passionate communicator, advisor, and advocate for the Customer.
· Demonstrate a deep understanding of Software Development.
· Be passionate about developing your peers and participating in hiring.
· Excellent documentation and verbal communication skills.
· Good time management skills, self-motivation, Strong Analytical and Critical Thinking skills and self-discipline as a remote worker
· Contact Center background is a big PLUS.
TECHNICAL SKILLS:
• Broad knowledge of the AWS platform with AWS Certifications required
• Knowledge of underlying AWS services – including but not limited to: Serverless, Kinesis, Lambda, Step Function, EventBridge, SQS, SNS, S3, IAM, API gateway, Redshift, DynamoDB, Amazon Connect, Lex, Cognito, Glue, Open Search (Elastic Search – Kibana)
• Knowledge of Python packages such as Boto3, Numpy, Pandas, Spacy, AWS Wrangler etc.
• Experience with Designing and Building Real time and batch pipeline.
• Experience with Docker/Kubernetes and container orchestration (ECS or EKS).
• Previous product development experience in cloud environments at scale.
APTITUDE:
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Candidate should display exceptional problem-solving skills and creativity
• Excellent communications with the collaboration skills required to lead technical discussions and to share information with business and technology staff
• Curiosity to learn new technical skills and implement; it drives technical efficiencies, new product development.
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
Do you like learning new technologies and solving problems at scale? Do you thrive in a fast-paced, competitive, team-oriented environment? As a dedicated Senior Data Engineer within our ML team, you will provide technical support for the team by creating and maintaining datasets and architecting efficient storage and streaming of data working specifically on data pipelines, deployments, data exploration, and visualizations.
Job Location: Remote Work, India (Only applicants based in India should apply – all others will not be reviewed)
Why work for SuccessKPI:
· Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work
· Opportunity to work for a fast-growth global company in the rapidly growing analytics space
· Opportunity for career development and growth opportunities as we grow and scale
· Opportunity to build industry relationships and work alongside seasoned industry experts
· Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day – YOU HAVE A VOICE AT SUCCESSKPI!
What You’ll Do:
· Collaborate with your peers to deliver high-quality and customer impacting solutions
· Lead the creation of features and system enhancements from technical design through production deployment and support to ensure a fast and reliable experience for our customers
· Participate in the full application life cycle from technical design to development, testing, and deployment using contemporary cloud-based development tools
· Interact directly with customers, project team, and other stakeholders to ensure customer success
· Work with product owners to understand desired initiatives and implement application capabilities
· Influence cross-functional teams of business stakeholders and team members to derive maximum value from data pipeline solutions.
· Develop proofs of concept (POC) as needed
· Validate application code against unit tests, security tests, and profiling tools
· Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments
· Produce project documentation, including functional and technical designs, and end-user guides
What You’ll Bring – Required qualifications to be successful in this role:
· 5+ years of professional experience with AWS Cloud based technology & AWS Certifications
· A strong background in AWS Services and ability to demonstrate technical excellence when building scalable architectures.
· Strong scripting and coding skills
· Hands-on professional experience with dynamic languages like Python
· Demonstrated proficiency with SQL, data modeling and patterns.
· Be a passionate communicator, advisor, and advocate for the Customer.
· Excellent documentation and verbal communication skills.
· Good time management skills, self-motivation, strong analytical and critical thinking skills and self-discipline as a remote worker
· Contact Center background is a big PLUS.
TECHNICAL SKILLS:
• 5+ years of working experience in design and development of data warehouses
• Hands on experience on AWS services like RDS, Redshift, S3, lambda, CloudWatch, Eventbridge , SNS
• Working knowledge of snowflake database a plus
• Proficiency in SQL programming and experience with developing Redshift stored procedures for efficient data manipulation
• Experience with various ETL/ELT solutions for different data elements
• Programming experience on Python preferred
• Experience with integration of deployments with bitbucket
• Experience with performance analysis/troubleshooting and SQL tuning/analyzing SQL plans
APTITUDE:
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Candidate should display exceptional problem-solving skills and creativity
• Excellent communications with the collaboration skills required to lead technical discussions and to share information with business and technology staff
• Curiosity to learn new technical skills and implement; it drives technical efficiencies, new product development
• Desire to be a team player and help grow along with a hardworking team
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
Service Delivery Manager
The Service Delivery Manager is integral to the on-going technical solution deployment and technical application support of professional services (PS) capabilities. They are responsible for delivering SuccessKPI solutions for customers or Partners. This position is responsible for developing a high level of expertise across the majority of SuccessKPI products.
Job Location: Remote Work, Thailand, Philippines, or India – MUST BE FLUENT IN THAI & ENGLISH
Why work for SuccessKPI:
What You’ll Do:
Solution Deployment (85%)
Administration (5%)
Training (10%)
What You’ll Bring:
Highly Desired Technical Skills
Business Skills
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
Do you have a passion for solving customer problems? Do you thrive in a fast-paced, competitive, team-oriented, start-up environment? We are looking for a motivated and customer-focused Solutions Consultant to join our team!
Job Location: Remote W ork , USA: Candidate must reside in one of the following states to be considered for this role. We are unable to make any exceptions to this rule: CA, CO, FL, GA, IL, ID, IN, MA, MD, MO, MI, NE, NC, NJ. NY, PA. TN, TX, VA, WA
Why work for SuccessKPI:
What You’ll Do:
What You’ll Bring:
Required qualifications to be successful in this role:
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
Wherever you are, join us to transform the world of customer experiences.
Share this job with your friends
GrabJobs is the no1 job portal in the Philippines, connecting you to thousands of jobs fast! Find the best jobs in the Philippines, apply in 1 click and get a job today!
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.
Your email job alert is now active!