Specialist, Travel Services

Job Title:

Specialist, Travel Services

Job Description

The Travel Services Specialist as part of the Travel & Service Department, focuses on business travel needs of the company, its employees, and other individuals with company-related requirements. The scope focuses more on the administrative responsibilities of the department and providing support to other stakeholders.

Role and Responsibilities:

• Processing of domestic and international transportation and lodging arrangements for the organization's employees & clients (flights, hotels, transportation, credit card, etc.)
• Confirming reservations, distributes tickets along with confirmations to traveler.
• Researching on optimal travel alternatives and identifying most suitable as well as best quality service with reasonable possible rates.
• Interacting with partner travel agencies or individuals to verify travel details and arrange reservations.
• Facilitating Visa and other travel-related document applications
• Processing of Invoice & Reconciliation of expenses
• Reporting of accruals to Finance Department
• Maintenance, identification and verification of Credit Cards
• Screening and Processing of reimbursements and other related expenses
• Researching and resolving all incorrect charges with respect to entire travel program
• Maintaining queues in priority order as well as proper timelines
• Coordinating, supervising and implementing every aspect of travel arrangements for staff, and clients
• Monitors and Creates Purchase Orders requirements for the team and other departments, as necessary

Required Skills and Experience:

• Must have a Bachelor's degree from a three year College or University
• Must have atleast 1yr of experience handling the similar role in Customer Experience/ BPO Industry.
• Should be well versed with Flight/ Hotel Bookings, Event management, International travel documentation (VISA formalities) etc.
• Prior experience in Global Travel Services role would be an added advantage.
• Should be proficient in MS office i.e. Powerpoint, Word, Excel.
• Decent communication skills.

Location:

PHL Quezon City - Giga Tower,10th,11th,18th,19th Flr

Language Requirements:

Time Type:

Full time

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