Support Assistant - Remote Work

Job Description:

Qwikwire is seeking a Support Assistant to join our remote team in Makati, NCR, PH. This role is ideal for individuals who are resourceful, reliable, and have a strong ability to handle various tasks in a fast-paced environment. As an entry-level position, we are looking for someone with at least 1 year of related work experience.

Responsibilities: - Provide support to the customer service team by responding to queries and concerns via email, chat, and phone. - Assist in resolving customer issues and escalations in a timely and professional manner. - Coordinate with the technical team to address any technical challenges faced by customers. - Perform administrative tasks such as data entry, record keeping, and preparing reports. - Help in creating content for social media platforms and newsletters. - Collaborate with other team members to ensure seamless operations and customer satisfaction.

Requirements: - Bachelor's degree in a related field is preferred. - Strong communication skills and customer service orientation. - Ability to work independently and manage multiple tasks effectively. - Proficient in Microsoft Office Suite and familiarity with CRM software. - Strategic planning and decision-making skills. - Ability to adapt to a rapidly changing work environment. - Resourcefulness and problem-solving skills.

Benefits: - Relocation allowance for eligible candidates. - Vision insurance coverage. - Paid sick leave. - Opportunities for professional growth and development within the company.

Working Environment: At Qwikwire, we thrive in an energetic and rapidly evolving work setting where innovation and teamwork are valued. We encourage a culture of collaboration and support to achieve our goals.

Equal Opportunity Statement: Qwikwire is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and have equal opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

Deadline to apply: 2024-05-24

Join Qwikwire and be part of a dynamic team dedicated to providing exceptional support to our customers. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.