Travel Logistics CSR(Customer Service Representative)

As a Travel Logistics CSR (Customer Service Representative), you will serve as the primary point of contact for customers seeking assistance with their travel arrangements. Your responsibilities will include handling inquiries, resolving issues, and providing support related to bookings, flight schedules, accommodations, transportation, and other travel logistics. You will need excellent communication skills to interact with customers via phone, email, and possibly chat platforms. Attention to detail and problem-solving abilities are crucial for accurately addressing customer concerns and ensuring smooth travel experiences. Additionally, a thorough understanding of travel policies, procedures, and relevant software systems will be essential for delivering efficient and effective customer service. Qualifications

• At least 6 months call center experience or 6 months customer service experience any industry
• Good to excellent communication skills
• CEFR: B2 up AM score