Admin Assistant (ACF)

DUTIES AND RESPONSIBILITIES

• Prepare and Arrange Internal Filing System (Creating Folders/Client Docs).

• Filing of Documents (Paperless) into the Database.

• Updating and Maintaining client details.

• Prepare client letter templates.

• Send out completed documents (Adobe Sign).

• Assist in the preparation of Insurance Quotations using online systems.

• Manage CRM system.

• Take messages on client™s email inquiries and direct them to the correct staff.

• Management of other general email inquiries and inboxes.

• Other ad hoc admin tasks.

QUALIFICATIONS

• Have finished tertiary education (ideally in finance, but not required).

• Detail oriented.

• Background in an administration role for no less than 2 years.

• General insurance experience is beneficial.

• Strong organisational, project management, and problem-solving skills with implacable multitasking abilities.

• English fluency with excellent written & verbal communication.

• Proficient in Google Suite (Drive, Docs, Sheets) & MS Office applications.

• Ability to follow processes and work independently.

• Proven ability to absorb new business terminology and processes.

• Mandarin language proficiency is a great advantage, but not required.