Control Management Associate

Control Management Associate – SHRP Change & Quality COE

About Wells Fargo India

Wells Fargo India & Philippines (WFIP) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFIP operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFIP at our International Careers website.

Department Overview

We evaluate the changes which are made to the Risk and Control Self-Assessment (RCSA) data post the data is moved to SHRP and ensure that there are no breaks created in the RCSA because of the changes being implemented. Once the checks are done the same is executed in SHRP. A maker checker process is also performed where we ensure that the changes are made accurately. This team would be a centralized team who would be performing the above-mentioned activities across the enterprise.

Role Description

Control Management Associate as part of Chief Control Executive organization will perform quality reviews and execute the changes which are made to the Risk and Control Self-Assessment (RCSA) data post the data is moved to SHRP.

Role Specifics

The Associate, SCQ COE will be responsible for:

· Performing Quality Review assessments under supervision in an effective and timely manner

· Documents Quality Review work papers in accordance with team standards and best practices that are transparent to an independent third party

· Identifies Quality findings and escalates to the applicable team for additional feedback and/or confirmation

· Execute the changes in SHRP based on approved Change request template.

· Develops business partnerships with BCM teams and delivers value to the Business teams by providing credible challenge and stressing the importance of not creating breaks to the existing RCSA inputs.

· Identifies and escalate opportunities to enhance overall procedures and/or develop/update learning content based on trends

· Builds and sustains a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance and operational risk issues

· Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork.

Required Experience

· 0-1 year of experience in Change Control /quality assurance / risk management/ financial services industry

· Audit or internal control evaluation experience

· Familiar with various quality assurance techniques

· Theoretical Knowledge in executing control testing programs, including the development of consistent standards and methodologies

· Skilled on Microsoft office (Word, Excel, and Power Point)

· Strong analytical, critical thinking and problem-solving skills.

· Demonstrate the core values and behavioral expectations contained in Wells Fargo's Vision, Values & Goals

Desired Qualifications

· Bachelor's degree or higher.

· Master’s degree / relevant certifications will be an advantage

· General knowledge of industry standards and best practices around quality assurance, control evaluations / testing, internal audit and risk management processes.

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About this role:

Wells Fargo is seeking an Associate Operations Processor...

In this role, you will:

· Perform general clerical operations tasks that are routine in nature

· Receive, log, batch, and distribute work

· File, photocopy, and answer phones

· Prepare and distribute incoming and outgoing mail

· Regularly receive direction from supervisor and escalate questions and issues to more experienced roles

· Work under close supervision following established procedures

Required Qualifications, US:

· 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications, International:

· Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

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Job Expectations:

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.