Facilities Coordinator-Liaison

Purpose:

As a Liaison Officer, your primary responsibility will be to ensure a smooth onboarding and offboarding process for occupants, manage occupancy, and maintain effective communication with them. Additionally, you will be accountable for delivering monthly invoices and coordinating payments. Compliance with village rules and contracts is of utmost importance, requiring you to diligently follow up on payments and maintain contract compliance to ensure seamless organizational operations.

Key Accountabilities:

Onboarding/Offboarding of Occupants:

Meet and greet occupants upon arrival, facilitating their smooth onboarding and offboarding processes.

Provide necessary support to occupants as required.

Occupancy Management:

Coordinate with the NEOM FM department to exchange data and plan village occupancy.

Dealing with Occupants:

Engage in day-to-day interactions with occupants, promptly addressing and resolving any issues that arise.

Invoice Delivery and Coordination:

Collaborate with the Accounts department to release and deliver invoices to occupants.

Payment Follow-up:

Ensure timely receipt of payments from occupants, following up as necessary.

Coordinate with the legal department to issue notices in case of payment delays.

Village Rules Compliance:

Monitor and ensure compliance with village laws and regulations.

Collaborate with the relevant department to take appropriate action in case of noncompliance by occupants.

Contract Compliance:

Adhere to the terms and conditions of contracts agreed upon with occupants in coordination with the legal department.

Qualifications/Requirements:

Possess a minimum of 3-5 years of work experience in similar duties.

Education and Certifications:

Hold a Bachelor's degree in Business Administration, Communications, Public Relations, Hospitality, or equivalent.