IT Support

This is a remote position.

About the Client: MoneyHero Group aims to be Asia’s #1 trusted source of information and education on financial management using digital technologies to empower people to build healthier financial lives and to provide value to our partners. We have a culture of independence, transparency and trust. Job Summary: We are looking for a customer-and-end-user obsessed, detail-oriented, and pragmatic self-directing person to work with us in the role of IT Support Specialist. Responsibilities:

• Help set up, support, and maintain end user computing environments,
  
• Support requests for accessing resources and granting entitlements according to company policies.
  
• Troubleshoot user issues and pass it to a resolver group if appropriate.
  
• Provide regional support for Gsuite, Microsoft and other tools.
  
• Support planning and project execution for strategic IT environment initiatives.
  

Requirements

• Have a few years of experience providing technical solutions to end-users
  
• Like to work across the breadth of different technologies and learn new things every day
  
• Are empathetic towards the needs of your customers,
  
• Can think out of the box to provide solutions while preserving the integrity of the operating environment
  
• Must have Fiber Optic internet with at least 25 Mbps bandwidth
  
• Must have a backup desktop or laptop with the latest OS
  
• Must be able to work following Singapore local time

Benefits

WHAT WE OFFER:

Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program