Lead Generation Specialist

Position Summary:

As the Lead Generation Specialist , your primary objective is to spearhead the generation of leads and the arrangement of appointments for our team of immigration consultants. By engaging potential clients via telephone, you will play a pivotal role in propelling our business forward, effectively conveying the value proposition of our immigration services, and persuading prospective clients to schedule consultations.

Job Details:

• Work from Home
• Monday to Friday | 10 AM to 7 PM SG Time
• *Following Singaporean Holidays

Responsibilities:

• Lead Generation:
  • Identify potential leads through diverse channels such as databases, meticulous online research, and referrals.
  • Initiate outbound calls to prospective clients, introducing our comprehensive suite of immigration services and gauging their interest.
• Appointment Setting:
  • Engage with leads to ascertain their immigration needs and eligibility, thereby qualifying them.
  • Arrange appointments for immigration consultants based on availability and client preferences.
  • Conduct follow-ups with interested leads who have yet to schedule appointments.
• Effective Communication:
  • Clearly articulate the benefits and advantages of our immigration services to potential clients.
  • Address objections and concerns adeptly, fostering trust and credibility.
  • Uphold a courteous and professional demeanor in all client interactions.

• Data Management:
  • Maintain meticulous records of all calls, scheduled appointments, and pertinent client details within the CRM system.
  • Provide regular reports on lead generation and appointment setting activities to the management team.
• Collaboration:
  • Foster close collaboration with immigration consultants to ensure seamless integration of qualified leads into scheduled consultations.
  • Offer valuable feedback and insights gleaned from client interactions to enhance the overall efficacy of the sales process.

Qualifications:

• Prior experience in telemarketing or appointment-setting roles, preferably within the immigration or related sectors.
• Exceptional communication skills, encompassing both verbal and written proficiency, coupled with a persuasive phone manner.
• Strong interpersonal aptitude, enabling the rapid establishment of rapport with potential clients.
• Proficiency in organizational skills, adept at managing multiple tasks and priorities concurrently.
• Familiarity with CRM software and competence in utilizing fundamental computer applications.
• Knowledge of Singapore immigration policies and procedures is advantageous.
• Minimum educational requirement: high school diploma or equivalent; additional certifications or qualifications in sales or marketing are beneficial.