Technical Support Supervisor

JOB SUMMARY

A SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the company's asset deployed in different areas across the country via on-site and remote implementations. The Technical Support 1 shall be analytical and sufficiently trained in every aspect of the job. They are expected to deliver concise reports and outputs.

ROLES AND RESPONSIBILITIES

1. Remote and on-site asset technical support, updating and documentation
2. Hardware and software installation and configurations
3. Periodical on-site asset maintenance
4. Assists in research and development of IT hardware requirements
5. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance,

Completion and Implementation) 6. Must have knowledge of repairing monitor, laptop, printer.

JOB REQUIREMENTS

7. Worked as an IT/Computer technician from a reputable company 8. Must have no derogatory records

EDUCATION/EXPERIENCE

9. At least a graduate of any Computer, IT and any related courses 10. Must have at least 3 years of experience on scope of work Work location: Office based but can also do field work. Monday- Saturday, 9am to 6pm