Telesales Specialist

Job Description:

As a Telesales Agent at H.C. Ducusin Inc., you will connect with prospective customers to promote financial products and services on behalf of leading banks and financial institutions. Your goal is to understand customer needs, present solutions clearly, and help drive successful applications and conversions while maintaining professionalism and compliance standards.

Key Responsibilities:

1. Conduct outbound and inbound calls to promote assigned financial products (e.g., credit cards, personal loans).
2. Identify customer needs and match them with suitable financial solutions.
3. Maintain daily productivity and quality standards in line with campaign targets.
4. Comply with data privacy, information security, and financial regulations.
5. Participate in regular coaching and training sessions to enhance performance.