Food and Beverage Supervisor

Job Description:

• Check with customers to ensure that they are enjoying their meal and experience.
• Ensures that the quality of food is up to the highest standard.
• Execute restaurant operations including promotions, customer service and inventories.
• Lead the Front Liners to follow standard procedures and provide customer excellence.
• Monitor labor cost and item inventory.
• Monitor loss and breakages report.
• Monitor staff performance by conducting periodic performance evaluation report.
• Recommends disciplinary action, if necessary.
• Delegates staff responsibility, balancing of schedule, prepare stock projections and monitor reservations.
• Responsible in staff training.
• Ensure proper maintenance, cleaning and operation of the equipments.
• Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry.
• Handle guest complaint properly.
• Maintain sufficient staff on floor.
• Conduct regular meeting and briefing for the staff
• Resolve operational problems.
• Maintain staff good discipline and exercise team work.
• Interview and orient F&B applicants.
• Prepare a goal and execution plan for big reservation and peak season.
• Report any irregularities to the Manager.