Outlet Manager

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - Outlet Manager

Monitors and manages outlet staffing levels to ensure team development and talent acquisition to achieve and maintain outlet operational requirements based on Labor Cost
Manages ongoing individual and team performance using performance management tools to support organizational objectives.
To be polite, professional, and friendly at all times with customers, clients and colleagues
To ensure the highest level of customer care is adhered to at all times
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
Takes personal responsibility for correcting customer-service problems
Assist team before, during and after service
Seeks out client's current and future needs
Ensure all company innovations are correctly implemented (where applicable) & Identify any additional opportunities and discuss with the line manager
Allocate duties to the team, supervising and assisting
Coaches team to take corrective action as necessary and ensures follow-through
Carry out appropriate training for all team members
Explains the reasons for decisions
Ensures the team has all the necessary information needed to meet its objectives
Prioritize work, monitor standards and conduct regular quality audits
Comply with company and client Health, Safety and Food Safety legislation

Minimum Qualifications

Bachelor's degree in culinary science or related field, preferably in hotel and restaurant management or any business or food and beverages services related course
With minimum of 3 years of working experience as manager in food and beverages industry
With good English communication skills both in written and oral
Willing to be assigned in Marikina, Makati, Quezon City, Taguig or Muntinlupa

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