Property Management Admin Associate

Hi! We’re Smartsourcing, looking for a Property Management Admin Associate who can work with us full-time and on-site!

Where?📍 Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu

As a Property Management Admin Associate,

You'll play a key role in ensuring the smooth operation of our client’s portfolio, providing exceptional support to both tenants and property owners.

Some of the things we expect you to do are to:

• Maintain accurate and up-to-date client and property information within our client’s CRM system to help ensure seamless communication and service.
• Assist in the onboarding of new properties by gathering relevant details, creating comprehensive property files, and coordinating with various teams for a smooth transition.
• Support the preparation of new lease and management agreements, ensuring they align with company policies and legal requirements.
• Respond promptly to tenant inquiries and requests, fostering a positive relationship and providing excellent customer service.
• Coordinate regular property maintenance, addressing issues efficiently to maintain a comfortable and well-functioning environment for tenants.
• Meticulously process rental payments, security deposits, and any other applicable fees, ensuring accurate record-keeping and timely financial transactions.
• Proactively track lease expiration dates and prepare lease renewal offers with attention to current market conditions.
• Assist in conducting market research to stay informed about rental trends and competitive rates, supporting informed pricing decisions.
• Facilitate a smooth renewal process for tenants, including updating documentation and addressing any questions or concerns.
• Coordinate pre-vacate inspections, schedule necessary repairs or maintenance, and assist with the preparation of properties for new tenants.
• Process move-outs diligently, including final inspections, security deposit reconciliations, and updating property availability status.

Requirements

We would need you to be or have the following:

• Familiar with Property Tree and Property Me
• Familiar with Google Suite and Outlook
• 1-2 years of Property Management experience
• At least 2 years of BPO experience.
• A graduate with Business Administration, Real Estate or any field related to Administration.
• Excellent organisational, oral and written communication skills.

It would be awesome if you are or also have:

• Knowledge of PM software or any applications is a plus.

Benefits

Be a part of the Smartsourcing crew 😄!

Smartsourcing was born with the purpose of changing people’s lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia .

Here’s why we think you’d love working at Smartsourcing…

At Smartsourcing, we’re all about fostering a positive work environment for you. We’re always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.

We’re proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.

Some of our company perks include:

• 💰 Above-industry salary package
• 🌞 Day Shift
• 😊 Fixed weekends off
• 👩‍⚕️ HMO coverage for you and your dependent/s after one (1) month
• 😋 Free lunch every day
• ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
• ⛹️ Sports wellness clubs including free-diving
• 🏋️ Subsidized gym membership at Anytime Fitness
• ✈️ Travel opportunities to Australia
• 🙌 Exclusive discounts in selected restaurants and merchants
• And so much more!