TRAVEL DESIGNER

Make your next big career move by applying as KMC Solutions' next Travel Designer!

Reporting to the Head of Client Services, the Travel Designer is responsible for the operational management of all reservations for our clients. His/her role is key in ensuring quality and prompt execution. They must be extremely precise in implementing all the itineraries proposed to our clients. They play a very active role in client satisfaction.

The main responsibilities of a Travel Designer include:

- Manage client's emergencies effectively in the absence of the Client Advisor.

- Answer incoming calls, presenting LARTISIEN and our services, and relaying them to Client Advisors.

- Understand the client's expectations and take their profiling into account to ensure that requests are carried out correctly.

- Ensure with excellence the complete operational deployment of itineraries created by the Destination Manager (all reservations to be made with our partners concerning: hotel reservations, transfers and car hire, experiences and restaurants).

- Act as the main contact for our partners in organising itineraries.

- Validate the itinerary with the Private Client Advisor or the Client Advisor to ensure that it is carried out correctly and with the expected level of excellence.

- Anticipate any difficulties the client may face. He/she must take positive preventive action with the DMCs and external agencies on the quality of execution in order to anticipate potential customer problems with a 'what if' mindset.

- He ensures high standards are met towards external parties regarding the execution of confirmed itineraries.

Profile

- strong interest in the hospitality sector, curious and passionate about the destination/travel industry

- excellent interpersonal skills and leadership with our partners

- very strong customer orientation/curiosity

- a high level of discipline and responsiveness

The successful candidate must submit the following pre-employment requirements:

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth).
• Photocopy of 2 valid IDs - front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC's Onboarding Team)

Click to view the complete list of KMC's pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!