BPO - Healthcare Data Entry Associate

Good mental health starts with getting the right kind of help. To provide the right kind of help, mental health professionals must have accurate records, and that’s where you come in. As a Data Entry Associate, your job is to ensure patient data is entered correctly and complies with healthcare privacy standards.

Being attentive and perceptive is valuable for this job, especially when generating reports and analyzing data. Equally important are compassion and a genuine desire to help others while protecting their right to privacy. This is an excellent opportunity to learn and develop a career in mental health services.

See if this job is right for you. ⬇️

How You Spend Your Eight Hours

• Work closely with the Director of Operations on routine and project-based data entry tasks

• Accurately read and extract data from a variety of sources, including electronic healthcare records (EHRs), human resources information systems (HRIS), internal company systems and reports, and other internal and external sources

• Accurately input data into standardized spreadsheets, data tables, and databases on a consistent, scheduled basis

• Create data analysis reports and visualizations using pre-defined templates and instructions

• Manually reformat old data into updated systems

• Collect reports and data from internal and external systems and extract/input data as needed

• Verify, validate, and resolve discrepancies in data as needed

• Maintain high levels of productivity and efficiency

• Maintain proficiency in relevant software, including Microsoft Excel, EHRs, and HRIS

• Maintain confidentiality and healthcare privacy in accordance with applicable rules, laws, regulations, and company policies and procedures

What You Must Possess

• Minimum Requirements:

  • High school diploma or GED

  • At least 6 months of experience in data entry

  • Basic knowledge of Microsoft Excel

  • Basic knowledge of healthcare data confidentiality and HIPAA requirements

  • Basic knowledge of data reports and visualizations

  • Enthusiasm and independence working with a growing team

• Preferred Experience:

  • At least 1 year of experience in data entry

  • Advanced experience with healthcare data confidentiality and HIPAA requirements

  • Advanced experience with different data types, including qualitative and quantitative data, time-series data, cross-sectional data, and structured data

  • At least 1 year of experience in data analysis and report writing

  • Intermediate or better experience with analysis and application of descriptive and inferential statistics

• Can perform at least 10,000 keystrokes per hour (KPH) (preferably 12,500 KPH)

• Can type at least 40 words per minute (WPM) (preferably 50+ WPM)

• No suspension/exclusion/debarment from participating in federal health care programs (e.g., TriWest, TRICARE, Medicare, Medicaid, SCHIP)

• Treats others with respect and consideration regardless of their status or position

• Works well under pressure

• Is professional, responsible, and proactive in accomplishing tasks

• Is observant, prompt, and solution-oriented when problems arise

• Has excellent critical thinking and analytic skills

• Works well in group problem-solving situations

• Uses reason even when dealing with emotional topics

• Uses intuition and experience to complement data

• Can design workflow and procedures

What You Shall Receive

• HMO coverage with two free dependents upon regularization

• VL/SL credits upon regularization

• Friendly and supportive work culture

• 13th-month pay and other Philippine-government-mandated benefits

• Non-taxable allowances

• Pay increases, performance bonuses, birthday gifts, and many more

What You Should Consider

• Full-time position

• Monday to Friday, night shift

• Hybrid work setup with on-site training

Why Join Our Company

You look for a company whose senior management listens to what you are and aren’t saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.