Healthcare Supervisor

Supervisors/Team Leaders (Call Centre & Customer Service)

• At least 1 year Supervisor Experience in a BPO set up
• Proficient problem solving approach to quickly assess current state and formulate recommendations
• Proficient conflict management skills to include ability to resolve issues in a stressful situation and demonstrating personal resilience
• Demonstrated ability to work with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Prior experience in coaching and supporting employees through building trust and collaboration that results in improved business and employee performance

Have you worked in a call centre before?

Do you have customer service experience?

How many years' experience do you have in the BPO industry?

How many years of people management experience do you have?

Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.

As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world. We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 14,000 employees in the Philippines.

Elevate your career with a leading health care company while improving lives. Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.

Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.

As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world. We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 14,000 employees in the Philippines.

Elevate your career with a leading health care company while improving lives. Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.

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