Learning and Development Partner

Training & Development (Human Resources & Recruitment)

This is direct hire and a permanent role.

Learning and Development Partner

Accountable for the implementation of ADDIE (Analysis, Design, Development, Implementation and Evaluation) Framework across Operations and Sales Division.

A. Training Needs Analysis

• Conducts TNA and prepares TNA reports.

B. Design and Development

• Assists and coordinates learning and development programs designs for e-learning and instructor-led training.
• Develops learning materials using various platforms and methodologies.
• Develops, standardizes and reviews the training materials.

C. Program Implementation

• Delivers L&D solutions to support team’s needs and development outlined in the overall L&D strategy using a blend of methodologies including e-learning, self managed learning, remote delivery, management cascade, classroom and on job learning as appropriate.

D. Program Evaluation and Reporting

• Undertakes evaluation of all L&D interventions and prepares reports of training sessions conducted.

Job Responsibility:

• Reviews, monitors and prepares reports on participants’ attendance and program completion based on curriculum and ensures timely submission to Immediate Superior.
• Collates data, analyzes, prepares the Post Program Evaluation results report and submits to Immediate Superior.
• Reviews and ensures accurate maintenance and timely update of the individual employee training file, presentation materials, records and documents of the unit.
• Gathers data, prepares and submits the Calendar of Programs for the year to Immediate Superior.
• Facilitates various training interventions and programs for new and existing employees under Operations and Sales Division such as: Onboarding Program for New Hires, Products/Processes/Systems Knowledge Training, Refresher Courses, and Revalida, Learning Needs Analysis, Continuous Capability Development Programs

Job Qualification/s:

• College Graduate of Medical Allied Courses or relevant.
• At least 1-3 years of experience relevant to Learning and Development
• Background in healthcare and/or health insurance industry is an advantage.
• Skilled in the following: knowledgeable in L&D process, ADDIE model, methodologies, good communication, organized, strategic, results driven, innovative, etc.

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