Process Enhancement Manager

He/She/They will be ensuring that the production processes from on-boarding to servicing are standard and consistent for a specific product within the business. Must have a thorough knowledge of the internal policies and procedures to lead critical projects. Must be adept at collaborating with internal units and skilled in spearheading critical projects and solutions from inception to implementation.

The Responsibilities we will trust you with:

• Reviews standard operating procedures of the bank
• Involves in studying the user and customer journey in different channels of the business
• Creates and initiates concepts, changes and alternative solutions for process improvement
• Creates new projects to increase efficiency and for business growth
• Authors standard operating procedures and guidelines in implementing a new process
• Collaborates with internal and external parties to ensure seamless process implementation and adherence to bank’s policies and procedures

Your Qualifications and Your Experiences should be:

• Graduate of a 4-year course
• With at least 5-7 years of work experience in Project Management
• Theoretical and practical project management knowledge
• Knowledge of production process and quality control techniques and tools

You must be willing to work on site and be assigned in Ortigas.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Analyst, Finance

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