Product Associate

👋🏻 Hi! We’re Hive Health

About us

Hive Health is on a mission to provide the best-in-class health plans for small-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, this award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time.

About the Role

As a Product Associate, you have a unique opportunity to be part of a fast-growing, entrepreneurial team where you can have an outsized impact on the healthcare journey of our members. You will work with the Product & Engineering teams to design, scope, test, and deploy features in the Hive platform’s suite of digital services and product offerings. You will also work closely with the other functions in continuously delivering user experience improvements and introducing best-in-class innovative tech-enabled solutions that will help Hive Health provide an unparalleled healthcare experience for Filipinos.

Responsibilities

As a Product Associate, your areas of responsibilities include:

• Own and ensure delivery of key product features for members, healthcare providers, and internal teams, working from ideation to implementation to rollout
• Identify possible improvements to current UI/UX based on user feedback and market research
• Illustrate design solutions through storyboards, user flows, wireframes and mockups
• Document feature requirements that are user-centric, structured, and clear
• Collaborate with cross-functional colleagues in growth, customer success, medical operations, finance to respond to evolving customer needs
• Drive continuous improvement to the member experience and operational efficiencies

Qualifications

• Experience with user research and ability to synthesize information to develop intuitive, user-centric solutions
• Attention to detail and familiarity with design tools such as Figma, Adobe Photoshop, and Canva
• Creative, detail-oriented, proactive in problem solving and identifying opportunities
• Comfort with working with unstructured or non-standardized data and/or database management is preferred

Benefits & Perks of Joining Hive

• Be part of a founding team transforming healthcare in the Philippines and beyond
• Comprehensive healthcare benefits (we practice what we preach!)
• Hybrid work flexibility and paid time off
• Career development and mentorship
• Access to global tech and advisory support from Harvard, Stanford, and more