Product Owner Digital Customer Experience

Emerson’s 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Product Owner, Digital Customer Experience , you will be responsible for defining stories and prioritizing the team backlog to streamline the execution of program priorities with coordination and communication across multiple Agile Teams in an Agile Release Train (ART) within the Automation Solutions Platform Services.

In this capacity, you will be in a key leadership role within Emerson IT. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Quezon City, transferring soon to Mandaluyong City, Philippines! All roles are currently in a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.

In This Role, Your Responsibilities Will Be:

• To work closely with product management, architecture, and technical/delivery leadership to refine and prioritize the backlog of features and user stories.
• To collaborate with the business partners on refining the scope of features.
• To work closely with ART leadership on defining roadmaps and with the development team and QA team to detect quality issues and help to correct them.
• To participate in iteration planning, iteration retrospective, and daily team sync ceremonies.
• To drive quality control of features by testing against feature/user story acceptance criteria, definition of done, and non-functional requirements.
• To lead the effort in producing the system demo for the program and Value Stream partners.
• To acquire feedback from business partners and customers on the value of the delivered solutions continuously via interviews, meetings, iteration reviews, and system demos.

Who You Are:

You are a servant leader who motivates team members to deliver on team goals. You consider the integration points of pieces and parts working together. You build and deliver solutions that meet customer expectations. You adapt quickly to changing resource requirements and conditions. You celebrate successes with teams and inspect and adapt approaches regularly to continuously improve processes.

For This Role, You Will Need:

• Bachelor’s degree in Business, Computer Science, or related courses.
• At least 5 years of relevant work experience in the IT software development field.
• Experience in IT Business Systems and e-commerce application scope and implementation.
• Proficiency in data query language and reporting tools (Excel, Access, PL/SQL, Power BI, Microsoft Azure DevOps, Teams, MURAL, etc.).
• Experience in Process and Scope Modeling.

Preferred Qualifications that Set You Apart

• Scale Agile SAFe for Teams and Product Owner/Product Manager certificate is a plus.
• Knowledge of Automation Solutions, Digital Customer Experience, Global Online Store is an advantage.

Our Offer to You:

Make a difference with the work you do.

By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence.

At Emerson, we are committed to crafting a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.

Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases. We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success. Let's take the leap and experience a fulfilling career with us. Let's Go! 

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