Service Desk Specialist

Service Desk Specialist provide s day-to-day end-user support and escalation on computer, application, and network issues . This includes the first line of support and coordinating with other Technology team s . This interaction can range from opening, closing, and resolving tickets, escalating to IT admins and other teams via phone/email/chat. Will also assist other IT departments on related projects when required .

About Us

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.