Supervisor, Collections Turnover

Company : Ventra Health

Job Type : Full Time

Central Luzon

Number of Applicants

:

000+

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Job Description - Supervisor, Collections Turnover

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Job Summary

We are seeking a dedicated and experienced Healthcare RCM Supervisor, Collection Turnover, to oversee our collection turnover department. The ideal candidate will possess strong leadership skills, a comprehensive understanding of healthcare revenue cycle management, and a proven track record of optimizing Collection processes. The Supervisor will be responsible for managing a team of Collection Turnover specialists, ensuring timely and accurate analysis of Self Pay accounts.

Essential Functions And Tasks

Lead and manage a team of Collection Turnover specialists, providing guidance, support, and coaching to ensure high performance and productivity.
Develop and implement strategies to optimize the collection process, reduce aging of accounts, and improve cash flow.
Monitor key performance indicators (KPIs) and metrics related to collection, such as days in accounts receivable (AR days), cash collection ratios, and take proactive measures to address any deviations from targets.
Oversee the self-pay processing functions, ensuring that statements are submitted accurately and timely, and that any issues or errors are promptly addressed and resolved.
Manage Self Pay processes to ensure all accounts are reviewed in line with client's protocol to ensure they are sent to collections timely.
Collaborate with other departments, such as coding, billing, and compliance, to ensure alignment and consistency in revenue cycle processes and workflows.
Stay informed about changes and updates in healthcare regulations, payer policies, and industry trends related to accounts receivable management, and implement necessary changes to ensure compliance and optimization.
Conduct regular team meetings and performance reviews, providing feedback, recognition, and development opportunities to team members.
Foster a positive and collaborative work environment, promoting teamwork, accountability, and continuous improvement.
Serve as a point of contact for escalated issues and inquiries from internal stakeholders, external partners, and patients related to Collection matters.
Keep accurate records of collection activities, performance metrics, and outcomes, and generate reports as needed to track progress and measure success.

Education And Experience Requirements

Bachelor's degree in any related field.
Minimum of 6 years of experience in healthcare revenue cycle management, with a focus on accounts receivable.

Knowledge, Skills, And Abilities

Previous leadership experience, preferably in a healthcare setting.
In-depth knowledge of medical billing processes, reimbursement methodologies, and regulatory requirements.
Strong understanding of healthcare payer policies and claims adjudication processes.
Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
Strong analytical and problem-solving abilities, with a focus on driving results and achieving objectives.
Proficiency in healthcare revenue cycle management software and systems.
Certified Professional Coder (CPC) or Certified Revenue Cycle Representative (CRCR) certification is a plus.
Willingness to stay updated on industry trends and best practices through continuing education and professional development opportunities.

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