Beverage Manager

POSITION OVERVIEW

The position is responsible for the delivery of the highest standard beverage service both alcoholic and non alcoholic , lead the team with constant presence on the floor, interact and entertain guests, organize and execute bar related events and meet and exceed beverage budgets.

• Create Beverage Program
• Order beverages and maintain inventory
• Manage employees training and schedules
• Generate and manage cost reports
• Aware of all in-house guest requirements
• Keep highest standards of hygiene
• Support the overall leadership and management of the hotel in the smooth running of the operations
  • Assist in organizing all documents for shift work on a daily basis including reports, daily training topics and requisitions for beverage
  • Monitor and test service skills of employees, retain and reinforce all standards on beverage quality and daily service detail.
  • Provide feedback and appraisal as necessary
  • Monitor and supervise the bar par stock
  • Regularly review house counts, VIP list and maintain the confidential ity of the hotel and its guests
  • Ensure the timeliness and accuracy of the amenities set up and delivery
  • Monitor and maintain cleanliness of hotel areas 

• To inter act with guests as required to ensure maximum guest satisfaction and maximize the returns to the hotel
• To motivate and supervise all employees involved in the provision of F&B , and ensure that the service they deliver is in line with the best service standards
• Participate in and lead delivery of required training for department employees to meet the needs of the business
• Respond to guest complaints in a timely manner and report any issues to Assistant F&B Manager
• Work with other outlet managers and supervisors and keep them inform ed of food & beverage issue s
• Must be effective at listening to, understanding, and clarifying concerns raised by team and guests
• Complete tasks as directed by management and other reasonable duties as required

• Preferably with Bachelor's Degree in Hospitality Management
• At least three (3) years experience in the same capacity, preferably in a luxury setting
• Preferably with WSET certification
• Maintain sound knowledge of departmental standards and procedures
• Maintain a high level of product kn owledge
• Maintain Aman's standards of attitude, behavior and appearance
• Have sound a knowledge of all F&B Menus