Director of Human Resources

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Philippines, Quezon City

Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee

Establishes at the property, the IHG HR framework including:

The organization structure

HR Policies and Procedures

Recruitment system

Induction and Orientation procedures

Training procedures

Transfer and promotion procedures

Develops a hotel succession plan

Designs HR forms, documents and processes

Develops staffing policies in line with IHG guidelines

Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )

Assist Department Heads in customizing Job Descriptions

Develops a reward and recognition system

Perform the role of adviser, consultant and councilor to management and staff

Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)

Manage industrial relations issues of the hotel

Manage workers compensation and rehabilitation and medical insurance

Manage the hotel’s superannuation scheme

Develop and implement procedures for handling disciplinary and grievance interviews

Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations

Provide advice to the General Manager which will assist in the meeting of strategic objectives

Manage the legal issues of the department

Respond to requests for information from internal and external sources, including Corporate Office

Maintain remuneration scales in accordance with financial objectives

Plan bonus, commission and incentive schemes for relevant staff

Ensures comprehensive and regular staff communication sessions

Prepares efficient work schedules considering the hotel and labor requirements

Approves leave after considering hotel requirements

Works with Director of Finance in the preparation and management of the Department’s budget

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Your day-to-day:

• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee

• Establishes at the property, the IHG HR framework including:

• The organization structure

• HR Policies and Procedures

• Recruitment system

• Induction and Orientation procedures

• Training procedures

• Performance Appraisal system

• Transfer and promotion procedures

• Develops a hotel succession plan

• Designs HR forms, documents and processes

• Develops staffing policies in line with IHG guidelines

• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )

• Assist Department Heads in customizing Job Descriptions

• Develops a reward and recognition system

• Perform the role of adviser, consultant and councilor to management and staff

• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)

• Manage industrial relations issues of the hotel

• Manage workers compensation and rehabilitation and medical insurance

• Manage the hotel’s superannuation scheme

• Develop and implement procedures for handling disciplinary and grievance interviews

• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations

• Provide advice to the General Manager which will assist in the meeting of strategic objectives

• Manage the legal issues of the department

• Respond to requests for information from internal and external sources, including Corporate Office

• Maintain remuneration scales in accordance with financial objectives

• Plan bonus, commission and incentive schemes for relevant staff

• Ensures comprehensive and regular staff communication sessions

• Prepares efficient work schedules considering the hotel and labor requirements

• Approves leave after considering hotel requirements

• Works with Director of Finance in the preparation and management of the Department’s budget

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.