Fraud Analyst

Role Purpose:

The role of a Fraud Intelligence Specialist is to produce intelligence and to do so, should have a foundational understanding of crime analysis and intelligence analysis standards and concepts. Foundational concepts for basic-level analysis include the following: understanding Risk Owner requirements; identification and use of information sources; analytical techniques and collaboration; developing assessments; and product dissemination. This is a critical 2nd Line of Defense role in support of IHG's financial, regulatory and cultural well-being.

Key Metrics:

• Communicate current fraud loss developments to Team Leader through regular monitoring activity and tracking trends and be able to identify opportunities to improve efficiency and ways of working

• Develop the skills necessary to improve understanding of risk management effectiveness being extended to stakeholders or key contacts to encourage independence and reinforce accountabilities.

• Conduct in-depth analyses on a variety of comprehensive risk management issues and prepare assessment summaries and recommendations to reduce fraud risk and losses

• Produce clear reports that clearly articulate relevant issues to the Senior Corporate and Operational Leaders and influence the Risk Owners to make the appropriate strategy in accordance with their risk appetite.

• Support management decision in educating, informing and influencing relevant stakeholders to unlock

Education:

Formal education in a relevant field of work or an equivalent combination of formal education and work-related experience in Fraud & Integrity Risk Management, Investigation and Case Management.

Experience:

The role requires experience in Fraud Detection and Investigation preferably in the hotel/hospitality sector, with a Loyalty Programme.

Technical Skills and Knowledge

• Understanding of the key principles of Fraud Risk Management, Fraud Investigation, and Fraud Detection

• Familiarity with the different types of fraud (ATO, etc.)

• Basic grasp and application of the Intelligence Process

• Basic command of Analysis Processes (data access, collection, collation, analysis, dissemination and feedback)

• Good Investigation and Data Analysis Skills

• Superior Critical Thinking Skills

• Self-starter and independent

• Superior Word, Excel and PowerPoint skills

• Superior written and verbal communication skills - English