Portfolio Director

Candidate Baseline Qualification: Key Selection Criteria

Ideal Experience

• College graduate of business administration or a licensed mechanical/electrical engineer
• With at least 8-10 years work experience in real estate industry and property management
• Sound interpersonal skills to manage diverse range of client representatives, internal colleagues and external stakeholders
• Demonstrated ability to manage multiple accounts and complex operational matters including strategic resolutions in resolving concerns/conflict in managed properties
• With in-depth understanding of Account Management, Basic Occupational Safety and Health, DENR regulations including other statutory and regulatory compliance

Critical Competencies for Success

• Deep Familiarity with Property Management Operations
• Technically capable in leading Property Managers to develop a Management Plan
• Sound Technical and Leadership Skills
• Work Order Management – can simplify complex situations/problems into workable segments and can prepare action plans and recommendations based on clearly identified deliverables
• Proficient in MS Office (Word, Outlook, Excel & PowerPoint) and AutoCAD
• Fluent in English & Filipino (Spoken & Written)

Other Personal Characteristics

• Well-groomed & mannered and projects professionalism
• With good interpersonal skills
• Demonstrates integrity
• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• Strong communicator – good presentation skills & possesses strong verbal & written communication skills (English & local language); also an active listener

ROLE AND RESPONSIBILITIES

OVERALL ROLE

Direct in charge of multiple accounts under management and responsible for the overall delivery of property management services

KEY RESPONSIBILITIES

• Attend to all client related concerns (principal and tenant) and provide resolution in a timely manner
• Review the development of the building operational plan and annual budget
• Provide regular reports to the management company
• Ensure delivery and submission of regular weekly, monthly, quarterly and annual management reports covering building operations
• Appraise, train and supervise property managers and equivalent site leads on a regular basis
• Attend regular principal meetings and record highlights of the discussions accordingly
• Hold regular meetings with property managers and engineers to assure effective and smooth staff communications and designation of works
• Review read out, presentation material and any relevant recommendation memo’s prior to endorsement to principal client
• Assure that all staff members comply with company and building policies and procedures
• Implement JLL standards and improvements throughout the building
• Provide necessary recommendations to client’s representative regarding operational and key staffing changes
• Discipline staff where necessary within JLL Code of Conduct and the Labor Code
• Handle operational creativity and synergy assignments of the business line
• Perform other related duties as assigned by Management

KEY STAKEHOLDERS

Property and Asset Management / JLL / External Clients

REPORTING TO

Group Account Director

Location:

Candidate Baseline Qualification: Key Selection Criteria

Ideal Experience

• College graduate of business administration or a licensed mechanical/electrical engineer
• With at least 8-10 years work experience in real estate industry and property management
• Sound interpersonal skills to manage diverse range of client representatives, internal colleagues and external stakeholders
• Demonstrated ability to manage multiple accounts and complex operational matters including strategic resolutions in resolving concerns/conflict in managed properties
• With in-depth understanding of Account Management, Basic Occupational Safety and Health, DENR regulations including other statutory and regulatory compliance

Critical Competencies for Success

• Deep Familiarity with Property Management Operations
• Technically capable in leading Property Managers to develop a Management Plan
• Sound Technical and Leadership Skills
• Work Order Management – can simplify complex situations/problems into workable segments and can prepare action plans and recommendations based on clearly identified deliverables
• Proficient in MS Office (Word, Outlook, Excel & PowerPoint) and AutoCAD
• Fluent in English & Filipino (Spoken & Written)

Other Personal Characteristics

• Well-groomed & mannered and projects professionalism
• With good interpersonal skills
• Demonstrates integrity
• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• Strong communicator – good presentation skills & possesses strong verbal & written communication skills (English & local language); also an active listener

ROLE AND RESPONSIBILITIES

OVERALL ROLE

Direct in charge of multiple accounts under management and responsible for the overall delivery of property management services

KEY RESPONSIBILITIES

• Establish Account Management Plan per project
• Attend to all client related concerns (principal and tenant) and provide resolution in a timely manner
• Review the development of the building operational plan and annual budget
• Provide regular reports to the management company
• Ensure delivery and submission of regular weekly, monthly, quarterly and annual management reports covering building operations
• Appraise, train and supervise property managers and equivalent site leads on a regular basis
• Attend regular principal meetings and record highlights of the discussions accordingly
• Hold regular meetings with property managers and engineers to assure effective and smooth staff communications and designation of works
• Review read out, presentation material and any relevant recommendation memo’s prior to endorsement to principal client
• Assure that all staff members comply with company and building policies and procedures
• Implement JLL standards and improvements throughout the building
• Provide necessary recommendations to client’s representative regarding operational and key staffing changes
• Discipline staff where necessary within JLL Code of Conduct and the Labor Code
• Handle operational creativity and synergy assignments of the business line
• Perform other related duties as assigned by Management

KEY STAKEHOLDERS

Property and Asset Management / JLL / External Clients

REPORTING TO

Group Account Director

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .